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Sunday, December 18, 2011

Some basics of research


Ways to Speak Fluent English


Dimensions of Price Consciousness


Behavior vs. Attitude


Behavior vs. Attitude

Attitude and behavior are closely related in some sense though they are two different concepts. One of the most important differences between behavior and attitude is that attitude is internal whereas behavior is external in sense. In other words it can be said that behavior can very well be seen by others as it is external whereas attitude is shelled within the mind of the individual and hence cannot be seen by others immediately.
Experts say that that attitude is what you think whereas behavior is what you do. In other words it can be said that attitude has to do with the mind whereas behavior has a lot to do with actions.
Attitude is thought-oriented whereas behavior is action-oriented. Hence attitude has all the power to shape the behavior of a person. It is indeed true that a person with the right attitude would be endowed with the right behavior too.
Attitude is all about the opinion somebody has about something in life. Behavior is about how one responds to the impulsions and the pulls of the environment.
It is indeed possible to judge one’s attitude through one’s behavior though attitude is not visible externally. One can say that one’s friend has a good attitude towards life. It is evident from the person’s behavior. Hence attitude and behavior are related in some sense though they are two different concepts.
The response of an individual or a system to the environmental pulls is what is called behavior. Attitude is also a kind of response in the sense that it is a response from within to the deep consciousness.
There is no external implication of the internal feeling in the concept of attitude. The feeling is kept well within the individual. On the other hand the feeling is poured out in behavior. It is for sure that behavior and attitude are the two dimensions of an individual.

Friday, December 2, 2011

Customer Loyality

Satisfaction and an indirect or direct relation of a customer towards an organisation related with the purchasing and goodwill of the customer for the products or services of that organisation.
                                                         

                                                     OR

A good level of satisfaction and faith of any customer with the product or services of an organisation.

                                      OR

Loyality of a consumer or user or a customer with the brand name and product or serices also with the organisation name.

Enriched Job

Job Enrichment
Redesigning job in a way that increases the opportunities for the worker to experience feelings of responsibilities , achievement  , growth and recognition.
And such job for that person can be expressed as the enriched job

Thursday, December 1, 2011

Effective management skills and mangement notes

WORKSHOP CONCEPT
*****************
Research has proved that the single most important factor that determines an employee’s performance is dependent on the way he or she is managed by his/her immediate manager or supervisor. Getting the best out of people is an art as wel...l as a science. Do consider either attending this workshop yourself or nominating your valued managers who can benefit from this workshop, professionally as well as personally. It’s indeed a very highly inspirational workshop.

Description

MODULE- 1 | Goal Setting
- SMART Goals Why managers don’t set goals?
- 10 ways to set effective goals

MODULE- 2 |
Team Building
- Help employees to achieve their goals
-Conflict resolution skills
-Emotionally Intelligent Teams

MODULE- 3 | Delegation
- Common mistakes in delegation
- Grooming your replacement
- What should you delegate?
- Manager ‘A’ and Manager ‘B’ styles of delegation

MODULE- 4 | Leadership Skills

- Manager Vs Leader
- Discover your Managerial leadership style

MODULE- 5 | Motivating Self and Others
- Laws of Motivation
- Various techniques to control stress & anger
- How to motivate your staff?
- Removing the de-motivators

Who Must Attend?
***************
- Managers who require a refresher
- Ideal for technical executives who would like to learn people management skills to get the best from team
- Managers who wish to take back some practical tools to get the most from their teams, maximize their true potential further



Areas of His Excellence:

Strategic Leadership & Management Skills
Anger, Stress & Time Management
HR For Line Managers
Developing Manager within You
Art of Effective Communication for Success
Strategic Vision Mission & Goal Setting
Developing Interpersonal Skill
Developing Emotional Intelligence
Managing & Leading Change
Building High Performance Team
Motivate to Win
High Impact Presentation Skill
Train The Trainer
Managing Performance for Excellence
Talent Management & Employee Engagement